Important Customer Notice (Covid-19)

The welfare of our customers and visitors is of the utmost importance to us. We are reviewing the coronavirus situation regularly and are following the advice and guidance of The Government, National Health Service (NHS) and Public Health England (PHE).
 
Our property remains open and we’ve made some changes to our cleaning routines to ensure your stay is as safe as possible. 

What are we doing to keep you safe?

 

  • We continue to maintain our robust cleaning and sanitation schedule across our property, with a particular focus on high contact areas such as, doors, railings, seating areas and other surfaces.

  • We have also increased the frequency of checks to the hand wash facilities and will ensure that we have plenty of soap available.

  • We have adopted the Airbnb 'Enhanced Cleaning Protocols', to further ensure the level of cleanliness and sanitation remains at a high level. 

What can you do to help?

 

  1. When entering or exiting the property, we urge customers to make use of soap provided in rooms. 

  2. Once inside your room, we advise you to remove your footwear to minimise the risk of spread.

  3. Please restrict your time within the communal areas and maintain social distancing with others. 

The government has announced new measures to suppress the virus and keep the number of infections down. 

(9 September 2020)

The government has a plan to control the virus and protect the public, as well as keeping the economy and society open. That plan is working: with great collective effort, we have reduced infections significantly from its peak, and enabled the return of more normality to our lives. This is not the time for complacency; we have seen big increases in the spread of the virus in Europe and other countries. With cases increasing in the UK, we all – businesses, individuals, and government – need to take action to suppress the virus.

It is critical that everybody observes the following key behaviours:

  • HANDS – Wash your hands regularly and for 20 seconds.

  • FACE – Wear a face covering in indoor settings where social distancing may be difficult and where you will come into contact with people you do not normally meet.

  • SPACE – Stay 2 metres apart from people you do not live with where possible, or 1 metre with extra precautions in place.

 

The government has announced new measures to suppress the virus and keep the number of infections down:

  • From Monday 14 September, you must not meet with people from other households socially in groups of more than 6.

  • This will apply indoors and outdoors, including in private homes. This change will simplify and clarify the rules on social gatherings, so they are easier to understand and easier for the police to enforce. There will be a limited number of exemptions. COVID-19 Secure venues, such as places of worship, restaurants and hospitality venues, can still host larger numbers in total but groups of up to 6 must not mix or form larger groups. This rule will not apply to individual households or support bubbles of more than 6 who will still be able to gather together. Education and work settings are unaffected, and organised team sports will still be able to proceed, as will weddings and funerals up to 30. From Monday, this limit will be enforceable in law. 

More information can be found at: https://www.gov.uk/government/news/coronavirus-covid-19-what-has-changed-9-september